Volume 52, Issue 12, December 2022

Articles

• Implementing SaaS-Based Sales Force Automation Systems

  Subroto Roy, Nirmalya Bandyopadhyay

  8-19

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  DOI: https://doi.org/10.17010/ijom/2022/v52/i12/172559

• Impact of E-Service Quality Dimensions on Customer Satisfaction and Loyalty in Online Apparel Shopping in India

  Kala Mahadevan, Sujata Joshi

  20-38

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  DOI: https://doi.org/10.17010/ijom/2022/v52/i12/172560

• Application of the Theory of Planned Behaviour to Predict College Students’ Online Purchase Intention : A Systematic Review and Meta-Analysis

  Ashish Linge, Mahesh Singh, Baldeo Kakde, Krunal K. Punjani

  39-57

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  DOI: https://doi.org/10.17010/ijom/2022/v52/i12/172561

• Users’ Perception and Barriers to Using Self-Driven Rental Bikes

  Subramanian Meenakshinathan, Sreedhara Raman, Rajni Gupta

  58-70

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  DOI: https://doi.org/10.17010/ijom/2022/v52/i12/172562