Private Label Fashion Brands: Through the Lens of Masstige Marketing Theory
DOI:
https://doi.org/10.17010/ijom/2022/v52/i6/169833Keywords:
Fashion Retailing
, Masstige Marketing, Private Label Brands (PLBS), Perceived Fashion Value, Customer Patronage, Brand Loyalty.Paper Submission Date
, May 25, 2021, Paper sent back for Revision, February 10, 2022, Paper Acceptance Date, March 5, Paper Published Online, June 15, 2022.Abstract
The purpose of this study was to investigate the influence of private label brands (PLBs) developed and managed by fashion retailers on the loyalty of customers towards the fashion retailers. We further intended to study the significance of PLBs in terms of enhancing profitability, perceived fashion value, and loyal customer base of fashion retailers through the lens of ‘Masstige Marketing.’ This novel approach of the application of masstige marketing for designing PLB plans gives a novel strategic consideration to fashion retailers in terms of curating strategically developed PLBs for their target audience. This study dwelt upon how strategically developed PLBs – by blending the mass appeal with prestige value and image – affected loyalty behavior, perceived fashion value, and profitability. Although this qualitative research was conducted from the perspective of the Indian retail sector, the findings applied to international markets as well since the strategic considerations towards PLBs are similar in both contexts. The findings showed that the smart PLBs – built by applying masstige marketing strategies – positively impacted customers’ loyalty and brand advocacy behavior. These PLBs will also help fashion retailers to enhance their perceived fashion value and have a profound impact on profitability.Downloads
Downloads
Published
How to Cite
Issue
Section
References
Akcura, M. T., Sinapuelas, I.C., & Wang, H.-M. D. (2019). Effects of multitier private labels on marketing national brands. Journal of Product & Brand Management, 28(3), 391– 407. https://doi.org/10.1108/JPBM-10-2017-1623
Ambwani, M. V., & Jayan, T. V. (2020, April 17). Retailers, e-commerce platforms turn to private label brands to plug gaps in supply chains. The Hindu Business Line. https://www.thehindubusinessline.com/economy/retailers-e-commerce-platforms-turn-to-private-label-brands-to-plug-gaps-in-supply-chains/article31368063.ece
Bawa, P., & Bathurutheen, F. (2016). Effect of extrinsic cues on perception of private label quality and customer satisfaction. Indian Journal of Marketing, 46(7), 55–66. https://doi.org/10.17010/ijom/2016/v46/i7/97127
Begley, S., & McOuat, A. (2021, June 17). The potential for powerhouse private brands: An updated view. McKinsey & Company. https://www.mckinsey.com/industries/retail/our-insights/the-potential-for-powerhouse-private-brands-an-updated-view
'Brand Accelerator' to bring more brands to Myntra. Personalisation, increased valuation the intention. (2021, June 16). IndianOnlineSeller.com. https://indianonlineseller.com/2017/02/brand-accelerator-to-bring-more-brands-to-myntra-personalisation-increased-valuation-the-intention
Chaudhary, P. (2016). Retail marketing in the modern age (First). SAGE Publishing.
Chaudhary, P. (2019). Patronization by pragmatization–An analytical study of extended marketing mix elements of contemporary retailing with special reference to the brick-and-mortar fashion retailers in Pune [Ph.D. Thesis]. RTM Nagpur University, India.
Chaudhary, P. (2021). Royal Enfield: Preserving and leveraging legacy appeal while revamping brand imagery. Journal of Brand Strategy, 10(3), 243–258.
Chaudhary, P. V. (2015). 7- “Pâ€s of private label brands exploring retailer's perspectives to understand the impact of private label brands on retailer's perceived bargaining power and consumer's patronage loyalty behavior towards retailers. International Journal in Management and Social Science, 3(2), 1–11.
Chengappa, S. (2021, December 6). Myntra to invest in 15 emerging fashion brands. The Hindu Business Line. https://www.thehindubusinessline.com/companies/myntra-to-invest-in-15-emerging-fashion-brands/article25250732.ece
Dall'Olmo Riley, F., Pina, J. M., & Bravo, R. (2013). Downscale extensions: Consumer evaluation and feedback effects. Journal of Business Research, 66(2), 196–206. https://doi.org/10.1016/j.jbusres.2012.07.013
Dall'Olmo Riley, F., Pina, J. M., & Bravo, R. (2015). The role of perceived value in vertical brand extensions of luxury and premium brands. Journal of Marketing Management, 31 (7–8), 881–913. https://doi.org/10.1080/0267257X.2014.995692
Diallo, M. F., Coutelle-Brillet, P., Rivière, A., & Zielke, S. (2015). How do price perceptions of different brand types affect shopping value and store loyalty? Psychology and Marketing, 32(12), 1133–1147. https://doi.org/10.1002/mar.20851
Do Vale, R. C., Matos, P. V., & Caiado, J. (2016). The impact of private labels on consumer store loyalty: An integrative perspective. Journal of Retailing and Consumer Services, 28, 179–188. https://doi.org/10.1016/j.jretconser.2015.10.003
Duckler, M. (2018, February 26). Retailers increasingly use their own brands to stand out from the competition [Personal communication].
Eldor, K. (2020, February 4). 5 retail trends that will shape 2020 and beyond. Forbes. https://www.forbes.com/sites/karineldor/2020/02/04/planning-a-pop-up-5-retail-trends-that-will-shape-2020-and-beyond/#2fd0f7571a81
Flipkart endorses 'Make in India' tag for its private labels. (2019, June 10). Apparel Resources Global. https://apparelresources.com/business-news/retail/flipkart-endorses-make-india-tag-private-labels/
Gandhi, F. (2022, February 20). Shoppers Stop plans four-fold strategy for growth: Venu Nair, MD & CEO. The Hindu Business Line. https://www.thehindubusinessline.com/companies/shoppers-stop-plans-four-fold-strategy-for-growth-venu-nair-md-ceo/article65062272.ece
Ganguly, S. (2019, June 10). Flipkart counts on make in India tag as USP for its private label brands. Inc42. https://inc42.com/buzz/flipkart-counts-on-make-in-india-tag-for-its-private-labels/
George, A. P., & Govindan, Y. (2015). Antecedents of repurchase intention: The case of private label brands in Kerala. Indian Journal of Marketing, 45(4), 17–31. https://doi.org/10.17010/ijom/2015/v45/i4/79957
Geyskens, I., Keller, K. O., Dekimpe, M. G., & De Jong, K. (2018). How to brand your private labels. Business Horizons, 61(3), 487–496. https://doi.org/10.1016/j.bushor.2018.01.015
Gugnani, A., Jain, G., & Niharika. (2018, July 30). Private labels: A changing perspective in Indian retail. Indiareetailing.com. https://www.indiaretailing.com/2018/07/30/fashion/private-labels-a-changing-perspective-in-indian-retail/
Iyengar, S. P. (2019, December 3). Apparel retailers see revival in sales. The Hindu Business Line. https://www.thehindubusinessline.com/companies/apparel-retailers-see-revival-in-sales/article30146514.ece
Kalra, A., & Stecklow, S. (2021, October 13). Inside Amazon's systematic campaign to boost its private brands in India. The Economic Times. https://economictimes.indiatimes.com/tech/startups/inside-amazons-systematic-campaign-to-boost-its-private-brands-in-india/articleshow/86991891.cms
Kastanakis, M. N., & Balabanis, G. (2012). Between the mass and the class: Antecedents of the “bandwagon†luxury consumption behavior. Journal of Business Research, 65(10), 1399–1407. https://doi.org/10.1016/j.jbusres.2011.10.005
Khan, K. (2020, January 14). 5 trends that will shape offline retail in 2020. ETRetail.com. https://retail.economictimes.indiatimes.com/news/industry/5-trends-that-will-shape-offline-retail-in-2020/73249360
Kohli, K. (2020, February 18). Trends that will shape the retail industry in 2020. ETRetail.com. https://retail.economictimes.indiatimes.com/news/industry/trends-that-will-shape-the-retail-industry-in-2020/74192020
KPMG. (2020). The online private label growth paradigm. KPMG and Retailers Association of India.
Kumar, A., & Paul, J. (2018). Mass prestige value and competition between American versus Asian laptop brands in an emerging market — Theory and evidence. International Business Review, 27(5), 969–981. https://doi.org/10.1016/j.ibusrev.2018.02.007
Kumar, S. (2019). Consumer preference towards private label brands with reference to retail apparel in India. Indian Journal of Marketing, 49(7), 49–66. https://doi.org/10.17010/ijom/2019/v49/i7/145404
Lee, D., & Hyman, M. R. (2008). Hedonic/functional congruity between stores and private label brands. Journal of Marketing Theory and Practice, 16(3), 219–232. https://doi.org/10.2753/MTP1069-6679160303
Lisanti, T. (2017). Retailers, too, need to build a brand image. Drug Store News, 24(8), p.27.
Loureiro, S., Maximiano, M., & Panchapakesan, P. (2018). Engaging fashion consumers in social media: The case of luxury brands. International Journal of Fashion Design, Technology and Education, 11(3), 310–321. https://doi.org/10.1080/17543266.2018.1431810
Martins, M. (2018, October 8). Myntra to take its private labels to global markets with Walmart. Fashion Network. https://in.fashionnetwork.com/news/Myntra-to-take-its-private-labels-to-global-markets-with-Walmart,1021901.html#.XNUcyI5LjIU
Martos-Partal, M., & González-Benito, Ó. (2013). Studying motivations of store-loyal buyers across alternative measures of behavioural loyalty. European Management Journal, 31(4), 348–358. https://doi.org/10.1016/j.emj.2013.01.010
Matthews, D. R., Son, J., & Watchravesringkan, K. (2014). An exploration of brand equity antecedents concerning brand loyalty: A cognitive, affective, and conative perspective. Journal of Business and Retail Management Research, 9(1), 26–39. https://doi.org/10.24052/JBRMR/180
Melange by lifestyle appoints Deepika Padukone as brand ambassador. (2020, August 10). ET Brand Equity.com. https://brandequity.economictimes.indiatimes.com/news/marketing/melange-appoints-deepika-padukone-as-brand-ambassador/77462483
Mukherjee, W. (2018, September 12). Lifestyle not to expand private label store network. The Economic Times. https://economictimes.indiatimes.com/industry/services/retail/lifestyle-not-to-expand-private-label-store-network/articleshow/65778552.cms?from=mdr
Nenycz-Thiel, M., & Romaniuk, J. (2012). Value-for-money perceptions of supermarket and private labels. Australasian Marketing Journal, 20(2), 171–177. https://doi.org/10.1016/j.ausmj.2011.12.002
Nguyen, B., Melewar, T. C., & Chen, J. (2013). A framework of brand likeability: An exploratory study of likeability in firm-level brands. Journal of Strategic Marketing, 21(4), 368–390. https://doi.org/10.1080/0965254X.2013.790472
Ochwat, D. (2021, October 22). McKinsey shares exclusive private label take on consumer trends during pandemic. Store Brands - Review of Consumer Sentiment Report by McKinsey & Co. https://storebrands.com/mckinsey-shares-exclusive-private-label-take-consumer-trends-during-pandemic
Pangriya, R., & Rupesh Kumar, M. (2018). A study of consumers' attitude towards online private label brands using the tri-component model. Indian Journal of Marketing, 48(5), 7–20. https://doi.org/10.17010/ijom/2018/v48/i5/123440
Pasricha, D., Jain, K., & Singh, G. (2020). Antecedents affecting the purchase intention of millennials towards luxury fashion goods: A mixed methods study. Indian Journal of Marketing, 50(1), 24–41. https://doi.org/10.17010/ijom/2020/v50/i1/149772
Paul, J. (2018). Toward a 'masstige' theory and strategy for marketing. European Journal of International Management, 12(5–6), 722–745. https://doi.org/10.1504/EJIM.2018.094466
Paul, J. (2019). Masstige model and measure for brand management. European Management Journal, 37(3), 299–312. https://doi.org/10.1016/j.emj.2018.07.003
Pawar, P. A., & Raut, U. (2019). Analyzing the role of brand relationship dimensions in the development of brand community. Indian Journal of Marketing, 49(7), 7–18. https://doi.org/10.17010/ijom/2019/v49/i7/145401
Peermohamed, A. (2018, October 2). Riding on Walmart, Myntra private label headed for global high street. Business Standard. https://www.business-standard.com/article/companies/riding-on-walmart-myntra-private-labels-headed-for-global-high-street-118100101122_1.html
Phartiyal, S. (2018, May 30). Analysis: India's e-commerce wars to be reshaped by private label brands. Reuters. https://www.reuters.com/article/flipkart-m-a-walmart-idINKCN1IV0I1
Ravi, S. S., & Ram Prasad, M. V. (2020). I know why I choose private label brands—Brand equity analysis in organized retailing. Indian Journal of Marketing, 50(3), 33–46. https://doi.org/10.17010/ijom/2020/v50/i3/151028
Ravula, N. (2021, February 25). Flipkart, Myntra kickstart pilots with Leap accelerator start-ups. The Hindu Business Line. https://www.thehindubusinessline.com/companies/flipkart-myntra-kickstart-pilots-with-leap-accelerator-start-ups/article33933491.ece
Retailers Association of India (RAI) and Boston Consulting Group (BCG). (2020). Retail 4.0: Winning the 20s. RAI and BCG.
Salman, S. H. (2019, August 8). Lifestyle to list its private-label brands on Flipkart. Mint. https://www.livemint.com/industry/retail/lifestyle-to-list-its-private-label-brands-on-flipkart-1565267067290.html
Sarkar, J. (2019, November 19). Myntra to focus on luxe brands, track your fitness. ETRetail.com.https://retail.economictimes.indiatimes.com/news/apparel-fashion/apparel/myntra-to-focus-on-luxe-brands-track-your-fitness/72118558
Schaefer, W., & Kuehlwein, J. P. (2015). Rethinking prestige branding–Secrets of the Ueber-Brands. Kogan Page Publishers.
Shukla, P., & Purani, K. (2012). Comparing the importance of luxury value perceptions in cross-national contexts. Journal of Business Research, 65(10), 1417–1424. https://doi.org/10.1016/j.jbusres.2011.10.007
Silverstein, M., & Fiske, N. (2003). Luxury for the masses. Harvard Business Review, 81(4), 48–57.
Sitaram, K. (2019, January 27). Indian recipe for private labels. Business Today.In. https://www.businesstoday.in/magazine/special-reports/food/indian-recipe-for-private-labels/story/307496.html
Strong, C., Kastanakis, M., Paul, J., Tarba, S., & Kumar, A. (2020). Brand equity, mass prestige and masstige marketing: Advancing theories, methods and constructs. https://www.academia.edu/43692483/Journal_of_Business_Research_Call_for_Papers
Tellis, S. (2020, January 23). Can we do jeans without 20,000 litres of water? The Economic Times- ET Panache. https://economictimes.indiatimes.com/magazines/panache/can-we-do-jeans-without-20000-litres-of-water/articleshow/73540867.cms?from=mdr
Zeng, F., Lee, S., & Heung, C. M. (2019). Consumer attitudes toward downward extensions: An exploration of Giordano's extension in Hong Kong. Fashion and Textiles, 6, Article 29. https://doi.org/10.1186/s40691-019-0185-1