JAIN, Deepak. Artificial Intelligence for Customer Service. Indian Journal of Computer Science, [S. l.], v. 9, n. 5, 2024. DOI: 10.17010/ijcs/2024/v9/i5/174649. Disponível em: https://indianjournalofcomputerscience.com/index.php/tcsj/article/view/174649. Acesso em: 18 jul. 2025.