HR Analytics Responsiveness in the Times of Covid-19
DOI:
https://doi.org/10.17010/ijcs/2021/v6/i1/158185Keywords:
COVID-19
, HR Analytics, People Analytics, Prediction.Manuscript Received, December 10, 2020, Revised, December 20, Accepted, December 22, 2020. Date of Publication, February 5, 2021.Abstract
HR Analytics in an era of pandemic is playing a vital role in aligning all the functions of HR processes towards business outcome and giving competitive advantage. Disruption in economy and business has impact on both employers and employees in various ways. This becomes important to gauge the impact of COVID-19 and relevance of HR Analytics in the present era. This paper attempts to find the relevance and responsiveness of HR Analytics in remote working. There are different challenges in front of organizations due to sudden outbreak of Coronavirus. This paper depicts how HR Analytics is playing a crucial role in tapping COVID infection among employees and managing employees at worksite and remotely implementing various HR analytics strategies.Downloads
Downloads
Published
How to Cite
Issue
Section
References
ABI Research, “Enterprise virtual reality training services to generate US $6.3 billion in 2022,†2020. [Online] Available: https://www.abiresearch.com/press/enterprise-virtual-reality-training-services-gener/
S. Agrawal, A. D. Smet, S. Lacroix, and A. Reich, “To emerge stronger from the COVID-19 crisis, companies should start reskilling their workforces now,†2020. [Online]. Available: https://www.mckinsey.com/business-functions/organization/our-insights/to-emerge-stronger-from-the-covid-19-crisis-companies-should-start-reskilling-their-workforces-now#. Accessed on: May 10, 2020
S. Boese, “Coronavirus and the challenge to HR everywhere,†2020. [Online]. Available: https://hrexecutive.com/steve-boese-coronavirus-and-the-challenge-to-hr-everywhere/ Accessed on: September 5, 2020
Coursera, “Data analysis and presentation skills: The PwC approach specialization,†2020. [Online]. Available: September 14, 2020 from https://www.coursera.org/specializations/pwc-analytics
Deloitte, “People Analytics Solutions: Market Primer,†2019. [Online]. Available: https://www2.deloitte.com/content/dam/Deloitte/us/Documents/human-capital/us-human-capital-bersin-lt-people-analytics-solutions-market-primer.pdf. Accessed on: September 7, 2020.
. Deloitte, “Remote collaboration facing the challenges of COVID-19,†2020. [Online]. Available: https://www2.deloitte.com/content/dam/Deloitte/de/Documents/human-capital/Remote-Collaboration-COVID-19.pdf . Accessed on: September 10, 2020
Egham, U. K., “Gartner predicts 25 percent of digital workers will use virtual employee assistants daily by 2021,†2019. Gartner. [Online]. Available: https://www.gartner.com/en/newsroom/press-releases/2019-01-09-gartner-predicts-25-percent-of-digital-workers-will-u . Accessed on: September 10, 2020
A. Chandrashekhar and A. Pramanik, "IT's clicking: TCS seeks to be work from home bellwether," The Econ. Times, 2020. [Online]. Available: https://economictimes.indiatimes.com/tech/ites/its-clicking-tcs-seeks-to-be-work-from-home-bellwether/articleshow/75209740.cms?from=mdr
J. Meister,†Ten HR trends in the age of artificial intelligence,†Forbes, 2019, [Online]. Available: https://www.forbes.com/sites/jeannemeister/2019/01/08/ten-hr-trends-in-the-age-of-artificial-intelligence/Forbes
J. Holdstock, “Do HR analysts have the power to support their colleagues’ mental health?,†People Manage., 2019. [Online]. Available: https://www.peoplemanagement.co.uk/voices/comment/can-hr-analysts-support-colleagues-mental-health. Accessed on: September, 11, 2020 from
Joshbersin, “COVID-19: The pulse of HR – What is HR doing now?,†2020. [Online]. Available: https://joshbersin.com/2020/04/covid-19-the-pulse-of-hr-what-is-hr-doing-now/. Accessed on: 31 August, 2020
K. Morrison, “A manager’s guide to mental health during the COVID-19 crisis,†2020. [Online]. Available: https://bunch.ai/blog/mental-health-covid-19/
J. Meister, “Top 10 HR trends that matter most in the 2020 workplace,†2020. [Online]. Available: https://www.forbes.com/sites/jeannemeister/2020/01/15/top-10-hr-trends-that-matter-most-in-the-2020-workplace/#411a9d847dfc. Accessed on: August 15, 2020
M. Pellikaan, “How to use people analytics for an effective COVID-19 response,†2020. [Online]. Available: https://www.effectory.com/knowledge/how-to-use-people-analytics-for-an-effective-covid-19-response/ . Accessed on: September 3, 2020
Mathur, R. and S. Shetty, “COVID-19 – How should employers in India respond, recover and restore?,†2020.[Online]. Available: https://www.willistowerswatson.com/-/media/WTW/Insights/2020/03/COVID-19-How-should-employers-in-India-Respond-Recover-and-Restore-v4.pdf?modified=20200409085610. Accessed on: September 9, 2020
Merel van der Lei, “Three management lessons learned from the first wave of the COVID-19 pandemic,†2020. [Online]. Available: https://www.effectory.com/knowledge/three-management-lessons-learned-from-the-first-wave-of-the-covid-19-pandemic/. Accessed on: September 9, 2020
T. Morii and J. Hirayama, “Using people analytics to help prevent absences due to mental health issues,†Hitachi Rev., vol. 67, no. 6, pp. 738–745, 2018.
Oracle and Future Workplace, “64% of people trust a robot more than their manager,†2019. [Online] Available: https://www.oracle.com/corporate/pressrelease/robots-at-work-101519.html
P. Singh, “COVID-19: Redefining our employee engagement strategies,†2020. Retrieved [Online]. Available: https://www.peoplemattersglobal.com/blog/employee-engagement/covid-19-redefining-our-employee-engagement-strategies-25478. Accessed on: September 14, 2020
PwC, “AI in 2019: The good, the bad – and the unknown,†Harvard Bus. Rev., 2018. [Online]. Available: https://hbr.org/sponsored/2018/12/ai-in-2019-the-good-the-bad-and-the-unknown
C. Stubbings and B. Sethi, “Upskilling: Building confidence in an uncertain world,†PwC, 2020. [Online]. Available: https://www.pwc.com/gx/en/ceo-survey/2020/trends/pwc-talent-trends-2020.pdf Accessed on: 15 May, 2020
The Econ. Times, “In times of COVID-19 crisis, top companies give priority to employees' wellbeing,†2020. [Online]. Available: https://economictimesindiatimescom/news/company/corporate-trends/in-times-of-covid-19-crisis-top-companies-give-priority-to-employees-wellbeing/
R. Shores, “Global research highlights how AI is changing the relationship between people and technology at work,†Oracle, 2019. [Online]. Available: https://www.oracle.com/corporate/pressrelease/robots-at-work-101519.html?source=:ex:nc:::RC_WWMK180119P00044:AIatWork19&SC=:ex:nc:::RC_WWMK180119P00044:AIatWork19&pcode=WWMK180119P00044, September 1, 2020
R. Strack, J. Baier,S. Dyrchs, A. Kotsis, F. Ruan, and M. Radice,“People priorities in response to COVID-19,†2020. [Online]. Available: https://www.bcg.com/en-in/publications/2020/people-solutions-response-covid. Accessed: August 15, 2020
C. Renz, “Five impacts of employee mental health programs that won't show up on HR analytics dashboards,†2020. [Online]. Available: https://www.forbes.com/sites/forbeshumanresourcescouncil/2020/04/30/five-impacts-of-employee-mental-health-programs-that-wont-show-up-on-hr-analytics-dashboards/#ae529c643740. Accessed on: September 6, 2020
Worldometers, “Coronavirus worldwide graphs,†2020. [Online]. Available: https://www.worldometers.info/coronavirus/worldwide-graphs/#countries-cases. Accessed on: September 15, 2020
Zielinski, D. (2020). People analytics guide return-to-work choices. [Online]. Available: https://www.shrm.org/resourcesandtools/hr-topics/technology/pages/people-analytics-guide-return-to-work-choices-coronavirus.aspx. Accessed on: May 25, 2020.