MANN, Puja Walia; JHA, Manish. The Quality of Services and Their Impact on Customer Satisfaction in the Telecom Sector with Reference to Mobile Service Providers. Indian Journal of Marketing, [S. l.], v. 45, n. 6, p. 53–62, 2015. DOI: 10.17010/ijom/2015/v45/i6/79933. Disponível em: https://indianjournalofcomputerscience.com/index.php/ijom/article/view/79933. Acesso em: 20 jul. 2025.