RAMAN, D.N.; BALAJI PRASAD, M. Creating and Sustaining Superior Performance of Hospitals in Coimbatore. Indian Journal of Marketing, [S. l.], v. 35, n. 6, 2005. Disponível em: https://indianjournalofcomputerscience.com/index.php/ijom/article/view/34213. Acesso em: 19 dec. 2025.